Acer Glen Bed and Breakfast
34 Greig St, Inverness, Scotland, IV3 5PX
Tel: +44 (0)1463 235833
Mobile: +44 (0)7790 461267
Email : firstname.lastname@example.org
This Privacy Notice explains how we at Acer Glen Bed and Breakfast in Inverness collect, use, store and destroy any personal information we collect about you. We will never share your information with any third party unless there is a legal obligation to do so. We believe that we are compliant with the General Date Protections Regulations (GDPR) which came into force 25th May, 2018.
What information we collect about you.
The data we collect is provided to us by you or an agent/representative acting on your behalf. It is collected either when you complete forms on our website or our online booking system, send us an email, contact us by telephone or letter or it is provided in person. We are required by law to collect Visitor Registrations and hold them for a period of 12 month.
Information required to complete a booking.
The full name and address of the person making the booking.
The email address of the person making the booking.
The following information can also be provided but it is not mandatory:
The telephone numbers of the persons making the booking.
The names of all guests as part of the booking.
Any addition information you wish to provide that you feel is pertinent to your stay (e.g. food or other allergies, dietary requirements, special requirements, etc)
How we use the information we hold on you.
Process your booking and provide confirmation details.
Obtain Payments for our services via credit/debit card.
Respond to any question or comments via e-mail, telephone or post.
Provide information that may be useful to you.
Request feedback about your stay with us, the booking experience and our website.
Return any items that you may forget to take with you on check-out.
How we Store your data.
Your information is stored by us in a hand written diary or within our email.
Access to your information.
You have the right to request a copy of the information we hold about you. If you would like a copy of the information please contact:
You have the right to request that we delete/destroy any of your personal data that we hold. Subject to our legal obligations to hold visitor registrations for 12 months.
Our website contains links to third party sites, we have no responsibility for, or knowledge of, the privacy and data holding policies of these third party websites, nor of their compliance, or otherwise, with GDPR.
On May 25th 2012 a European Union law was implemented by UK legislation, The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011, with a requirement that websites that leave non-essential cookies on visitors’ devices have to inform the visitor what these cookies are. This website complies with this law by providing information on the cookies we use so that if you choose you can either modify your browser settings to manage cookies or leave the website.
Non-essential Cookies also enhance our web site performance in a number of ways, personalising your experience on our site, making it more convenient for you.